Reviews

My air conditioner conked out during the hottest days of the summer. I called Phillips and they told me a technician would be out at noon. I got a couple text messages telling me the tech was on the way and at noon, the tech arrived. She was here no more than a half hour and had the problem diagnosed and repaired in that time. The compressor was the culprit. She explained everything in a way that I understood and without condescension.

The service performed was nice and no hassle. Great Job !!!

Oh my goodness he was very great at his job, gave my mom good customer service. Check out all the problems and fix them. I'm always going to use your company. My mom is 91 and she needs her heat and he made sure everything was working good 👍. thanks 🙏

I am VERY pleased with Phillips. I have a Weil McLain Ultra boiler and I have a hard time finding someone that knows them and how to do maintenance on them. Over the years I have had the company that installed it and four others here to work on it. Each time I feel like I am teaching them how it works and telling them what needs to be done. This year it was not keeping up with the heat demand and one company said I needed a new one without any trouble shooting. I called Phillips since they are listed on Weil McLain's site and not only did they not quote me two to three weeks out like so many companies are now, they got here the same day! Bob, the tech they sent listened to me. He spent a few hours here and trouble shot the boiler and found a few things to tweak. He also stated he wanted to do a maintenance kit (clean the heat exchange) I agreed with him. The parts took a few days and with Thanksgiving in there they came back out today. Bob came in prepared with what he needed but more importantly he has the knowledge and skill to do it right. When he opened it up it was clear it had not been cleaned correctly less than 2 years ago by a competitor. Bob spent a lot of time making sure it was cleaned well and it was far harder than it should have been, had it been done correctly last time. The boiler now gets as hot as it did when it was new. Bob did an amazing job, is knowledgeable, a hard worker and all around a good guy! If you have a Weil McLain Ultra boiler do yourself a favor save your time and money and call Phillips they know how to take care of it. I assure you no one else will ever touch my boiler again. I have also recommended Phillips/Bob to my family. Thank you again for saving me from a new system that would have cost thousands of dollars and being knowable and honest. I only wish I could give you a few bonus stars!

Very thorough, takes time to answer your questions and concerns and on time. Very responsive if you have an emergency.

After another HVAC company created some problems (where there had been none previously) that left me without AC during the hottest days of summer, I reached out to Phillips who had done some HVAC maintenance for us in the past. A technician arrived the same day(!), diagnosed, and solved the problem. I will never use anyone else again. Live and learn.

So professional, very neat , finished in a timely manner. Would highly recommend! Thanks

Quality and friendly service

Service was amazing. Dave was great.

Wonderful company and an outstanding experience. I could go into detail but the simple fact is they outshined and out played the rest. 100% recommend to any family in Pittsburgh!

I've been using them for 3 years they had replaced my furnace love the professionally people wish they would give you some type of discount on recommending Thank you Phillips heating in the air condition

Always friendly and very professional..

Scheduled work for a broken AC. Russ had us scheduled and the Tech ( Bob V.) found the problem and repaired it explaining work completed along with parts required. He was professional and courteous. Work area was cleaned at the end of the visit and all questions were answered. I would recommend Phillips Heating and AC. Bill M.

Outstanding customer service from the person I spoke on phone with to the technician Jason that installed thermostat couldn’t be happier !

They are very professional and always available

We just want to say that our experience with Phillips was very much appreciated! Wes, John, Bill, and Mike, all we can say IS GREAT JOB! Thank you, The Walker Family

Marion did a thorough job checking our 2 HVAC systems. She told us everything she did, what we needed, and finished the job timely. Phillips techs have always done a great job for us!

I called because my furnace wasn’t working and they came over the same day and fixed it for a very reasonable cost. I would highly recommend.

We bought our replacement air conditioner from Phillips several years ago now and they have always been great to work with. The unit works great and we haven’t had any problems. They do a yearly inspection to maintain the warranty which is always easy to schedule. Their technicians have also been very friendly and helpful if we have any questions.

Marion was prompt. She was very professional. She explained everything to me.

Prompt and professional. Answered questions, thoroughly explained amd demonstrated functions of the equipment. Good team.

Wes Sadler is a TOP NOTCH technician, He's knowledgeable and efficient